Wondering where your XVI Footwear order is? Here's how tracking works.
You'll receive two emails after ordering:
1. Order confirmation - sent right after you complete your purchase. This confirms we've received your order, but doesn't include tracking yet since your order hasn't shipped.
2. Shipping confirmation - sent once your order has been packed and handed to our carrier. This email contains your tracking number and a link to track your delivery in real time.
To track your order:
Open the shipping confirmation email and click the tracking link inside it. This will take you to a live tracking page showing your order's current location and estimated delivery date.
Can't find your shipping email?
1. Check your spam or promotions folder. Order emails occasionally land there instead of your main inbox.
2. Search your inbox for "XVI Footwear" or "orders@xvifootwear.com."
3. Make sure you used the correct email address at checkout.
Delivery estimates:
- Sweden: 1–2 business days
- EU & Norway: 2–6 business days
These begin from the date your order ships, not the date you placed it.
Still can't find your tracking info?
Email us at orders@xvifootwear.com with your order number, and we'll look it up for you directly.
